Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.
Date of most recent confirmed infection of COVID-19
3/21/23
Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other
none
The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.
Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.
Learn More
Your Health is in Good Hands
We are taking initatives to keep our residents and staff safe.
See what we're doing
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private/Semi Private Rooms
Admissions 7 Days per Week
Landscaped Grounds
Therapy up to 7 Days per Week
Activities
Rehabilitation Gym
INSURANCES ACCEPTED
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[review] => My Dad fell and after being in the hospital for 8 days needed a rehab facility I chose PO rehab since he had been there before and it was close to home. However he tested positive for Covid and was sent to another facility which is another story. This facility is clean and looks homey. The staff is friendly although on weekends staff is limited. He said food was better than other place so the weight he lost in the hospital he put back on here plus he could pick his menu which was a help in getting him to eat. When the patient gets to this facility staff meet with the family and patient to get to know each patient and their needs. Of course I had a couple of things I asked about during his stay but overall my Dad had a good stay and is home continuing to recover!!
[rating] => 4
[reviewer] => Denise K
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[user] => Tom O'Neill
[response] => Dear Denise, thank you for the 5-STAR Review and positive feedback! We're always happy to hear good things from our residents, friends, and family members and their input on how we can improve our quality services to our Residents. We are so honored that you selected our Team of Health Care Professionals to care for your father while he is on his road to recovery.
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[review] => Port Orange Nursing and Rehab has a great rehab team, is a clean facility , the staff was nice. If I had to do rehab again it would be at Port Orange Nursing and Rehab.
[rating] => 4
[reviewer] => Alodia Roman
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[review] => My mom absolutely loves the activities department. Thank you for all you do for her . ❤️
[rating] => 5
[reviewer] => Nicole Sabino
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[review] => Since my grandpa passed away my grandma really enjoys the activities department. She loves playing bingo , going out for lunch trips outside the facility.
[rating] => 5
[reviewer] => Hopes Taylor
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[review] => My mother was admitted here status post a fall at home where she had broken her hip and pelvis. The card she received was minimal and mostly consists of the same complaints repeated in other reviews. The icing on the cake was when her condition deteriorated enough to be admitted to hospice. She was visually seen by the hospice person and was accepted on Monday when I signed the papers. She was to be formally evaluated the next day by the hospice nurse. I received a call from the hospice nurse at 9:30 Tuesday morning asking if the nursing home had called me. They had not. My mother had taken a turn for the worse during the night and died around 9 am that morning. Not one person from the nursing home called us so my father did not get to say good bye. When I spoke to the DON I jjust got excuses instead of I’m sorry this happened. The woman. In the office sat there eating Wendy’s chili as we spoke to her to close my mothers account. The lack of empathy and caring here is amazing I would not even recommend this place to my worse enemy.
Added 1/24: Actually I did call to speak to someone and I believe it was the DON. Stacey. I spoke to the admin as well about a week later. There was only excuses about why it wasn’t your policy to call a patient’s family once they admitted to hospice. My mom has not even been fully evaluated to be admitted yet, although yes, I had signed the papers the previous day. Someone could have called myself or my father that night when she got worse. Somebody from your facility could have called me when she died, but you didn’t. I found out a half hour after from the hospice nurse who had never even seen my mom.
[rating] => 1
[reviewer] => Stacy Hamacher
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[review_date] => 2023-01-17
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[Review Text Prior To Jan 25, 2023] => My mother was admitted here status post a fall at home where she had broken her hip and pelvis. The card she received was minimal and mostly consists of the same complaints repeated in other reviews. The icing on the cake was when her condition deteriorated enough to be admitted to hospice. She was visually seen by the hospice person and was accepted on Monday when I signed the papers. She was to be formally evaluated the next day by the hospice nurse. I received a call from the hospice nurse at 9:30 Tuesday morning asking if the nursing home had called me. They had not. My mother had taken a turn for the worse during the night and died around 9 am that morning. Not one person from the nursing home called us so my father did not get to say good bye. When I spoke to the DON I jjust got excuses instead of I’m sorry this happened. The woman. In the office sat there eating Wendy’s chili as we spoke to her to close my mothers account. The lack of empathy and caring here is amazing I would not even recommend this place to my worse enemy.
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[response] => Dear Stacy, we're so deeply sorry for your loss and to hear about your experience at our Port Orange Nursing & Rehabilitation Center. When you have a moment, we would like to know more this experience and ask that you please let us know how you prefer to be contacted by leaving your information on this link: http://reviews.wearekymera.com/38388539/i or if you prefer, please call our Center Administrator directly at (386) 760-7773 to schedule a meeting at your earliest convenance.
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[response_date] => 2023-01-18 09:46:41
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[id] => 38216782
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[review] => I left there last Friday. I was missing 1/2 of my laundry. I called probably 10 times left4 messages and no one will call me back. They didn't care about looking for it when they rushed me out of there so quick.
[rating] => 2
[reviewer] => Kelly Hatcher
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[review_date] => 2022-11-30
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[response] => Dear Kelly, we're so very sorry to hear about your experience at our Center. Our team of health care professionals are very proud of the quality care and services we provide to our Residents and their Family Members. We would like to know more about what you feel occurred to help resolve the situation. Can you please let us know how we can contact you by clicking on this link: http://reviews.wearekymera.com/38216782/i or if you prefer, please call our Center Administrator at (386) 760-7773 to schedule a meeting at your earliest convenance.
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[review] => Are you kidding me??? This place should be closed immediately for numerous reasons, residents are not getting TB skin tests upon admission as required, they also currently have up to 12 covid cases within the facility. This is due to employee's failing to follow protocol. Then they terminated the Infection Prevention Control Officer after she returned from BRAIN SURGERY because she was limited to 4 hours per day and was having side effects. Tim Leonard, you should be removed from your position as Administrator immediately.
[rating] => 1
[reviewer] => Ed Djeridi
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[review_date] => 2022-11-21
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[response] => Dear Ed, we're very sorry that you feel the stay for your loved one was a negative experience while receiving care at Port Orange Nursing & Rehabilitation Center. We strive to provide quality care and service for our residents and their family members while on their road to recovery. We would like to know more about your experience and ask that you please fill out the form at the link below, and we will contact you: http://reviews.wearekymera.com/38199649/i or, if you prefer, please call our Center Administrator directly at (386) 760-7773 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-11-22 14:21:47
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[review] => I lover Port Orange nursing home they treat my mother like family every single person that works there from administrators all the way down to their daily nurses God Bless you all
[rating] => 5
[reviewer] => Denise Sabino
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[review_date] => 2022-10-27
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[user] => Tom O'Neill
[response] => Hello Denise, thanks for the positive feedback and 5-STAR Review of our Center Team of Health Care Professionals! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-10-27 14:31:01
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[id] => 38141637
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[review] => they must have issues with delivery drivers here, theres always a problem every time i step foot on this property Probably the most ungrateful woman staff ive ever met. pack a lunch and try jogging sometime.
[rating] => 1
[reviewer] => Xen
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[review_date] => 2022-10-26
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[user] => Tom O'Neill
[response] => Dear Xen, we are very sorry that you had a negative experience at our Center. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you for additional information: http://reviews.wearekymera.com/38141637/i or if you like please call our Center Administrator directly at (386) 760-7773 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-10-26 14:20:58
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[review] => We had my mother in law here for physical rehab for a couple weeks. Terrible patient care. One time she sat in her own poop for over 2 hours before someone came to help her. The lead physical therapist would even threaten to withhold therapy from her if she wasn't cleaned properly which is in no way her own fault. Even after my wife brought her concerns to the administrator, the neglect continued. Exceptionally long times for the call bell to be answered, horrible food, and horrible attitudes from the CNA staff. I wouldn't let my dog go here!
Update their response to this review is some prerecorded bs. My wife already spoke to the administrator so there is no earthly reason to call him. Also this facility called the police on themselves and port orange police asked if we want to press charges. My mother in law is still deciding if she wants to.
[rating] => 1
[reviewer] => Matt Tomasello
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[review_date] => 2022-08-16
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[Review Text Prior To Aug 23, 2022] => We had my mother in law here for physical rehab for a couple weeks. Terrible patient care. One time she sat in her own poop for over 2 hours before someone came to help her. The lead physical therapist would even threaten to withhold therapy from her if she wasn't cleaned properly which is in no way her own fault. Even after my wife brought her concerns to the administrator, the neglect continued. Exceptionally long times for the call bell to be answered, horrible food, and horrible attitudes from the CNA staff. I wouldn't let my dog go here!
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[user] => Tom O'Neill
[response] => Hello Matt, we're so very sorry to hear about your experience at our Center. We would like to learn more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37950067/i or if you prefer please call our Administrator directly at (386) 760-7773 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2022-08-22 10:34:32
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[review] => I like living here. My daily usual morning nurse is excellent. They have a great activities director. I enjoy the daily activities. The food is okay.
[rating] => 5
[reviewer] => Jennifer Dower
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[review_date] => 2022-07-22
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[user] => Tom O'Neill
[response] => Hello Jennifer, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-08-03 15:37:03
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[review] => I’m APPALLED by this place! If you’re toward the end of the hallway be prepared for 3 ice cold meals a day. The nurses know nothing about you because they are subcontracted daily. Medications are rarely on time. Most staff members are rude and act inconvenienced by the smallest request. I realize that a lot of facilities are short staffed, but this is the type of place where you will lose loved ones because of neglect.
[rating] => 1
[reviewer] => Breanna Scott
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[review_date] => 2022-07-19
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[user] => Tom O'Neill
[response] => Dear Breanna, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37810773/i or if you like please call our Administrator directly at (386) 760-7773 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2022-07-20 14:52:15
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[review] => My father was admitted to rehab a broken leg an was visited daily by his wife and myself. I witnessed a total lack of personal care by most of the staff, which most seem to be contractors that are only doing their time. From nutrition to therapy, even as the patient slept, a person came in to ask if it was time to exercise.....he was asleep!! They never took note of how much food was ingested, as another meal was served, with the uneaten meal removed. All the while knowing the patient was not eating or drinking any fluids. We even had a head floor nurse claim she is not going to tend to a covid patient, that is not what she was hired for?? Bring your loved one to a place that truely cares, monitors their patients well being 24/7.
[rating] => 1
[reviewer] => Pete Martino
[review_url] => https://maps.google.com/?cid=5192780081251087829
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[review_date] => 2022-06-22
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[user] => Tom O'Neill
[response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37730506/i or if you like please call our Administrator at (386) 760-7773 to schedule a meeting at your convenience.
[status] => Posted
[response_date] => 2022-06-24 09:57:21
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[review] => I recommend against allowing a loved one to stay at this rehab facility. We sent my elderly father here in early June 2022 on recommendation of the hospital that performed his hip replacement surgery. Most of the staff we encountered were independent contractors, and their rehab knowledge and skills were marginal. When I visited my father, he was dehydrated and incapable of eating. However, no one could find the head nurse or attending physician to set up an IV. I could go on and on. Ultimately, my father died in this place.
[rating] => 1
[reviewer] => Phillip Martino
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[review_date] => 2022-06-22
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[user] => Tom O'Neill
[response] => Hello Phillip, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37730507/i or you can call our Administrator at (386) 760-7773 to schedule a meeting at your earliest convenience.
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[response_date] => 2022-06-24 09:59:21
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[14] => stdClass Object
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[review] => My mother in law had hip replacement and was sent here. In less than two days she was not fed and they failed to give her medication. Staff spent tons of time congregating in the hall and pretty much ignored my mother in law’s and her roommates needs. We are removing her from the facility in less than two days there and we will have to get her home care at our cost. We also have an advocate from a private agency which we are paying for to stay with her to assure things get done until we move her home. They should be paying for our advocate! DO NOT SEND YOUR LOVED ONES HERE!!!!
[rating] => 1
[reviewer] => Robert Schiavone
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[review_date] => 2022-06-03
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[response] => Hello Robert, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37680038/i Our team of HealthCare Professionals at Port Orange Nursing & Rehabilitation Center pride ourselves on providing quality care and services to our Residents. Please call our Administrator at your convenience so that we can schedule an appointment to discuss your concerns in person.
[status] => Posted
[response_date] => 2022-06-03 15:30:57
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[review] => My husband was discharged from hospital so soon I did not have enough time to arrange much. I chose PONursing on recommendations. We were not happy with the only room available but THE CARE was more than expected. Almost Everyone was kind and helpful to explain and answer our questions. This made such a difference in our experience. We arrived on a Holiday weekend but still found the care needed. He was moved to a better room and we are well pleased with his care.
Update, we made our own Urologist appointment and had help putting him in our car. I couldn't manage getting him into Dr Morrow so his PA kindly assisted me to get Jerry into the Doctor and back in the car after he was seen. We decided it was best after 12 days in rehab to go home and have Home nurse and Therapy.
[rating] => 4
[reviewer] => Sandi Barnard
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[review_date] => 2022-04-27
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[Review Text Prior To Apr 27, 2022] => My husband was discharged from hospital so soon I did not have enough time to arrange much. I chose PONursing on recommendations. We were not happy with the only room available but THE CARE was more than expected. Almost Everyone was kind and helpful to explain and answer our questions. This made such a difference in our experience. We arrived on a Holiday weekend but still found the care needed. He was moved to a better room and we are well pleased with his care.
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[response] => Thank you Sandi for sharing your experience with us. Our team of healthcare professionals will review your comments to ensure we make ongoing improvements in our communication process with our patients and their family members. We are here for you should you need our assistance in the future.
[status] => Posted
[response_date] => 2022-04-28 13:53:31
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[review] => Dealt with Dana in the business department, she was very professional, and kind. Hope to continue to deal with her.
[rating] => 5
[reviewer] => Brandon DeClue
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[review_date] => 2022-04-11
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[response] => Thank you for your positive feedback Brandon, we appreciate the opportunity to assist you and are here for you anytime you need us.
[status] => Posted
[response_date] => 2022-04-13 08:16:10
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[review] => I am currently a patient at Port Orange Nursing and Rehabilitation. I have been here 10 days. Very Professional and Caring Nursing is the standard.In the Rehabilitation are two extremely talented workers Ryan and Katie. Ryan gives me confidence I will fully recover. Listen to actual patients when reading reviews.Relatives can be haters. I bring you the Truth. Put your faith in Port Orange Nursing and Rehabilitation.
[rating] => 5
[reviewer] => tOM D
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[review_date] => 2022-03-16
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[user] => Tom O'Neill
[response] => This is great news! We're so happy to know that you had a good experience.
[status] => Posted
[response_date] => 2022-03-16 14:11:41
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[review] => I am happy to give Port Orange Nursing and Rehab Center 4 stars. After a long, drawn out bookkeeping issue, I did not wish to give them 5 stars. My 95 year old mother has been a long term resident at this facility for a year now. We are grateful for the care she's been given, since being a long term resident on the East Wing. Her Nurses and CNAs always treat her with kindness, care, patience, and top notch skill. They notify me promptly when Mom has a fall, skin tear, or other problem, no matter how small. The Activity Department, especially Leslie, is always attentive to Mom and has even sent me photos of Mom if we're out of town. We visit Mom 3 days a week and the facility is always clean and pleasant to visit. Other residents are friendly and appear to be as content as Mom. Mom's clothes are laundered promptly, and she is always clean and well dressed. Colleen, in the Salon, has done a fabulous job with Mom's hair each week. Chantel has been a wonderful asset to us, right from the start. Stacie and the entire PT,OT, and Speech Dept. has helped Mom retain as much of her physical abilities as possible and continue to monitor her. We are grateful to have Mom is this facility and know that we can go about our own daily needs, knowing that Mom is well taken care of.
[rating] => 4
[reviewer] => Sharon Branan
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[review_date] => 2022-03-07
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[response] => Hello Sharon, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-03-09 09:59:51
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[review] => Both of my elderly parents were residents for a collective 15 years. Throughout that time they received thorough and loving care from the staff. The activities Director is an example of going beyond the call! The facility, inside and out, was always meticulously clean. I was always immediately contacted by a nurse when their was an issue with my parents health. I highly recommend the facility to entrust your family member's health care needs.
[rating] => 5
[reviewer] => Jim Balestra
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[review_date] => 2022-02-17
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[id] => 7818408
[user] => Tom O'Neill
[response] => We are glad you enjoyed your experience at Port Orange Nursing and Rehab Center. Please visit us again soon!
[status] => Posted
[response_date] => 2022-02-17 14:14:40
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[review] => Im 88 years old and have been in and out of rehabs many times and this one of the best facilities I have been too. The food is excellent and very appetizing. The staff are pleasant and always willing to help.
[rating] => 5
[reviewer] => A Google User
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[review_date] => 2022-02-17
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[id] => 7818410
[user] => Tom O'Neill
[response] => This is great news! We're so happy to know that you had a good experience.
[status] => Posted
[response_date] => 2022-02-17 14:15:12
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[id] => 37278642
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[review] => Hard working, dedicated staff that care about their residents.
[rating] => 5
[reviewer] => Mj Lindquist
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[review_date] => 2022-01-28
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[response] => Hello Mj, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-01-31 10:01:14
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[rating] => 5
[reviewer] => Hannah Lindquist
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[review_date] => 2022-01-27
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[user] => Tom O'Neill
[response] => We are glad you enjoyed your experience at Port Orange Nursing and Rehab Center. Please visit us again soon!
[status] => Posted
[response_date] => 2022-01-28 14:38:32
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[review] =>
[rating] => 5
[reviewer] => Tim Leonard
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[review_date] => 2022-01-27
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[user] => Tom O'Neill
[response] => We are glad you enjoyed your experience at Port Orange Nursing and Rehab Center. We're here for you any time!
[status] => Posted
[response_date] => 2022-01-28 14:38:44
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[24] => stdClass Object
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[review] => Great facility
[rating] => 5
[reviewer] => Dylan Parker
[review_url] => https://maps.google.com/?cid=5192780081251087829
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[review_date] => 2022-01-27
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[response] => Hello Dylan, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-01-27 14:14:37
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[review] => My time here at port orange has been eventful, I have meet alot nice people and staff is very efficient and helpful
[rating] => 4
[reviewer] => Pam porter
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[review_date] => 2022-01-05
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[response] => Hello Pam, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-01-06 14:25:07
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[review] => This is a clean and well maintained building. However the patient care is not good. My mother-in-law was given poor care during her stay for rehab. , following a hip repair. After being there for 4 weeks she could barely stand, and pivot. She developed a pressure sore on her foot on the operated leg, limiting her rehab. It took a week for that to be addressed. She was left in the wheel chair all day causing her leg to swell. As her condition deteriorated she was not assisted to eat. I can not recommend this facility for elderly care. It may be fine for someone who is alert and capable.
[rating] => 1
[reviewer] => Hugh Jones
[review_url] => https://maps.google.com/?cid=5192780081251087829
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[review_date] => 2022-01-03
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[user] => Tom O'Neill
[response] => Hello Hugh, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37203114/i
[status] => Posted
[response_date] => 2022-01-04 16:05:46
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[review] => I have been a patient here for a week now, with severe neuropathy in my legs. Since my admission the entire staff treated me like I was part of the family. I have been doing physical therapy daily. The nursing staff dispenses in my medication in a timely manner. The food is good and you can order a substitute meal if needed.
It's the holiday season and the staff is cheerful but not overbearing. I would encourage anyone needing medical attention to contact the facility.
Lastly, supervisor Wendy helped me with a special request. It's a great place to get it together and regroup
[rating] => 5
[reviewer] => Dale Jerue
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[review_date] => 2021-12-23
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[user] => Tom O'Neill
[response] => Hello Dale, thanks for the positive feedback! We're always happy to hear good things from our customers.
[status] => Posted
[response_date] => 2021-12-24 10:26:43
)
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[review] => I have lived here at Port Orange Nursing and Rehab for the past 6 years and I enjoy every thing about it. The food the staff the activities and the friendships have made.
[rating] => 5
[reviewer] => Norma Reedy
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[review_date] => 2021-12-21
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[review] => My mother winded up with bed sores SO horrible she developed MRSA and now needs skin grafts on her butt. She ended back in the hospital for 2 weeks following the care at Port Orange Nursing. And the food is AWFUL!
[rating] => 1
[reviewer] => Jennifer Booher
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[review_date] => 2021-12-21
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[review] => Negative reviews are accurate. My 94 year old dad could not walk and had very little movement range. He was there for two weeks and they never helped him bathe. All they would do is give him a damp cloth to wipe himself down. Rarely changed his clothes, food of some sort stayed on the bathroom floor for a week and one of the attendants was rude and mean to him and would walk right by him to his roommate and never ask him if he needed anything. Food was not appetizing or appealing. Rehab consisted of one 30 minute session a day. He was laying in bed the rest of the time for the most part. How do you learn to walk again like that. We pulled him out and moved him to our hometown 12 hours away it was that bad. He went from hell to heaven in the rehab center we got him here. There has got to be a better place in the Daytona area than this place. With all that said there were a couple of very kind nurses. I think they were mentioned in another post.
** just following up that the Director reached out to me which I appreciated. It seems they are not ignoring these issues and are making efforts to correct them and improve. I raised my ranking to a two star because of the directors effort to learn what the issues are. I would go to a 2.5 but just can't get to the 3 star.
[rating] => 2
[reviewer] => Tommy Hagey
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[review_date] => 2021-12-20
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[Review Text Prior To Dec 21, 2021] => Negative reviews are accurate. My 94 year old dad could not walk and had very little movement range. He was there for two weeks and they never helped him bathe. All they would do is give him a damp cloth to wipe himself down. Rarely changed his clothes, food of some sort stayed on the bathroom floor for a week and one of the attendants was rude and mean to him and would walk right by him to his roommate and never ask him if he needed anything. Food was not appetizing or appealing. Rehab consisted of one 30 minute session a day. He was laying in bed the rest of the time for the most part. How do you learn to walk again like that. We pulled him out and moved him to our hometown 12 hours away it was that bad. He went from hell to heaven in the rehab center we got him here. There has got to be a better place in the Daytona area than this place. With all that said there were a couple of very kind nurses. I think they were mentioned in another post.
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[user] => Tom O'Neill
[response] => Hello Tommy, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37157394/i
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[response_date] => 2021-12-20 09:11:19
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[review] => DO NOT….I repeat DO NOT send your loved ones to this incompetent deplorable place even if it’s the last place on earth. I have too many horror stories to share in one paragraph. Please do your research…I wish I had!
[rating] => 1
[reviewer] => Lorri Raymond
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[review] => If there was a rating with a negative star that is what i would selected. To some up care ZERO. For.one example of care my mother has received. My father had to point out to staff of an open wound on my mother's back.
Then a couple times my father witnessed staff placing a Soiled wound bandage back on the open wound. My mother is diabetic, which complicates her healing and makes her more prone to infections. The list could go on for the treatment both my parents have recieved from this facility. When my father spoke up about the treatment my mother is recieving he now has limited visitation. Don't send your loved ones here.
[rating] => 1
[reviewer] => Lynn Estes
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[review] => This is the best facility in the area! A very clean facility with amazing staff.
[rating] => 5
[reviewer] => David Stormer
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[review] => I asked the director of physical therapy how my family member would be able to recover and get stronger if he was in bed 23 hrs a day on opiods and sedatives. I told her I was hoping he would be exercising and getting stronger from more PT (aft a fall). She replied “we don’t do that here”. My parent came out with muscles weak and withered.
Also, lots of very grumpy ppl here who seem to hate their jobs. Beware they may not have time to return your call(s).
The best thing that happened at this place is we learned to avoid it. A few people are excellent here including Chantel, Michelle, Karen. It’s too bad one of them doesn’t run the place.
Lastly, when you see positive reviews here – notice that they are often from people connected to this place by employment and not written by patients or patients’ family members. These people are not “customers” so why are they leaving reviews unless they were asked to? Smh.
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[review] => I would never trust anyone I care about or know at this facility. My grandmother was there for 4 weeks. Every night she would call us crying that no one cares for her and they are rough when treating her. We were unable to enter the facility due to COVID restrictions. Three weeks after she was there, hospice was notified since she was declining. The staff refused the hospice nurses to come into the building. In her last 3 days alive, the staff refused family to be with her at her bedside as she passed, refused her pastor entry to pray, and never checked her status or vitals since calling hospice. Karen, the head nurse, was the rudest person I have ever met and would come into the room with no reason just to see how many people were in the room at a time. The director, Tim, did not care at all about the treatment and was only concerned when about a negative post on Facebook from the family. No one cares at this facility!
[rating] => 1
[reviewer] => Trisha Loomis
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[review] => This facility has to be one of the worse nursing homes in the area. Do not trust them with your loved ones. My mom was there approximately one month before she passed on. She would tell us everyday how she was treated so poorly. She would call for assistance and took so long for someone to come. She was bedridden and we relied on them to take care of her needs. One day she said they left her in a wheelchair for three hours. I did call and speak to them about another incident that an aide scolded my 92 year old mother because she needed help. That was while her granddaughter was on the phone to hear that conversation. In her final hours we were told that myself and my two daughters could not be by her side due to COVID restrictions. The day prior wasn’t a problem though. Lack of communication with the family and the rude treatment for the patient and family is deplorable.
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[reviewer] => stacey loomis
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[review] => DO NOT trust your loved ones at this poorly managed facility! My Grandmother was placed at this facility for approximately one month and it was nothing but a nightmare from day one. We had no communication from the staff about her care and overall health, which is pretty essential when you cannot visit the facility due to COVID lockdowns. We trusted this facility and staff after careful consideration and much research on nursing homes in the area, only to majorly regret this decision four weeks later when she passed away. The nursing staff was rude, paid little to no attention to the residents, and even left my grandmother in a wheelchair for four hours and unable to get back to her bed after "forgetting" to take her for a walk after getting her up. They then tried to deny my family to be at her bedside in her final hours due to COVID restrictions, even though we had already been there the previous 24 hours. There was no consistency in guidelines from day to day and the care she received was subpar at best. She was very unhappy and upset everyday when we spoke to her and we could never get anyone from the facility on the phone to talk about what was going on. She would tell us she hits the call button in her bed when she needed help and nobody would ever come to assist. She was bed ridden at this point and heavily relied on the staff for assistance. While on the phone with her one evening, I even witnessed an aide scold her for calling for help and bothering them, which is what they are getting paid to do and the whole reason she was there!! I would not trust my dog to the care of this facility, let alone another family member.
[rating] => 1
[reviewer] => Tara Loomis
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[review] => Wonderful staff! Friendly and always available to talk to. Always a good experience when working and coordinating with them helping families. Tim, Christine, and Theresa have been there forever and are absolutely amazing! Great team!!
[rating] => 5
[reviewer] => Kristine Norton
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[review] => Linda the front desk receptionist is incredibly rude. Horrible customer service from her.
[rating] => 1
[reviewer] => Brittany Daniels
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[review] => Never thought my mom got good care here.a few cna's i can say really cared bout there patients.the rest of them didn't want to be bothered.not the cleanest place.
[rating] => 2
[reviewer] => Sandi Kalwite
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[review] => My 90 mother fell in Sept 2018 and after a hip replacement we selected Port Orange Nursing and Rehab for the after care. The rehab was great, the people were all very caring and kind.
With the insurance running out I had no choice but to place her in medicare/medicaid for long term care since she had dementia and could no longer care for herself. I have been very satisfied with the staff, especially Leanne and Breanna whom go above and beyond caring for my mother and her room mate.
The staff isn't perfect as all places have some faults, yet I will say I feel very fortuanate and grateful to have found such a clean, caring and friendly facility. The bonus is, it is less than 5 mins from my home! Win Win!
[rating] => 5
[reviewer] => Tee Beer
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[review] => I absolutely love this place. The staff is friendly and very welcoming. This is just an absolutely amazing place to work. Thank you to all the staff, especially the administrator for making this such a great place to work.
[rating] => 5
[reviewer] => Chantel Johnson
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[review] => Excellent patient care, caring and friendly staff, very good rehabilitation outcomes
[rating] => 5
[reviewer] => Husam Eddin
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[review] => My dear friend admitted here after a bad fall. Staff was very attentive, friendly, and they let her husband bring her fur babies to visit her. Clean facility, lots of activities for the patients.
[rating] => 5
[reviewer] => M S
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[review] => Best rehab team in town
[rating] => 5
[reviewer] => melanie tewes
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[review] => The therapy department was awesome , my mom had some ups and downs, but they got her through it . Had some miscommunication with the discharge, but all in all great.
[rating] => 5
[reviewer] => Kathleen OBrien
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[review] => My Eighty year mentor had suffered a broken femur. He entered the rehab facility and received excellent care and treatment. It was a wonderful experience with excellent rehab. The entire staff took great pride in their patient care.
[rating] => 5
[reviewer] => Dominick Amendolare
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[review] => Has the Best rehab department in all of Volusia county
[rating] => 5
[reviewer] => Nina Kirby
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[review_date] => 2019-03-14
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[review] => My dad was put in this gosh awful place no sanitary service bed was never changed until I asked them to do it food was very small in portions he is 6’6 needed bigger portions we asked said they would accommodate but didn’t bathroom and floors were so dirty staff was ok but when you ask for something it’s like you just asked them for the world and they give attitude NEVER AGAIN this was just for rehab!!!! Thank god I am taking him home today and WOULD NEVER RECOMMEND THIS PLACE FOR ELDERS! They deserve to be treated better than this!!!!!
[rating] => 1
[reviewer] => Debra Melendez
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[review_date] => 2019-03-08
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[review] => I was in here for 10 days and I had some wonderful nurses and cna's, who went above and beyond their job description. PT and OT were awesome. It was always clean and the food was good. Thank you all for the kindness and compassion you showed me.
[rating] => 5
[reviewer] => Kathleen Knoblock
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[review_date] => 2019-03-01
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[review] => This is a wonderful facility- safe and filled with caring individuals. I felt immediately comforted at my tour that any loved ones in this center would be well cared for. Very kind and skilled staff. Highly recommend
[rating] => 5
[reviewer] => Denise Lombardi
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[review_date] => 2019-02-26
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[review] => They did not bother to rehydrate my husband, he died of kidney failure. The doctor never once spoke to me, and I have no reason to think that things have changed there, just the name. All the the people still seem to be the same. Would NOT recommend this place for any reason!
[rating] => 1
[reviewer] => Vaigale Duers
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[review_date] => 2018-11-13
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[rating] => 1
[reviewer] => Tracy
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[review_date] => 2018-05-22
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[review] =>
[rating] => 5
[reviewer] => Allison Eberhardt
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[review_date] => 2018-04-22
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[review] =>
[rating] => 1
[reviewer] => Julia Pai
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[review_date] => 2018-03-27
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[review] =>
[rating] => 5
[reviewer] => Connie Porch
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[review_date] => 2018-03-10
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[review] => This was only a temporary situation for my mother. It seems to be like a few other nursing homes in the area. Communication is not great, but better than at the last rehab center my mother visited. This place is leaps and bounds above that place (which I won't mention by name at my mother's doctor's request). I like the outdoor fountain and gardens which is a nice area to take loved ones during visits.
[rating] => 4
[reviewer] => L S (Lee)
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[review_date] => 2018-03-08
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[review] => This is one of the nicest skilled nursing and rehab facilities I have ever seen. The staff work very hard and care about the patients. It is always clean and has a pleasant atmosphere, a beautiful tropical garden area, and lots of live music for entertainment.
[rating] => 5
[reviewer] => Jolie Parker
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[review_date] => 2018-02-18
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[review] => Extremely dissatisfied. No contact with family by medical professionals Rude, unorganized, unprofessional care plan meeting facilitator at care plan meeting. Release date determined before head injury bleeding was controlled and medication was withdrawn with disregard for consequences.
[rating] => 1
[reviewer] => Susan Little
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[review_date] => 2017-06-16
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[review] => My Mom was there for rehab for her hip the food was awful and no help from the staff on insurance issues..
[rating] => 1
[reviewer] => david donals
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[review_date] => 2017-05-01
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[review] =>
[rating] => 5
[reviewer] => Arno van Vonderen
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[review_date] => 2017-04-23
[review_time] => 12:31:37
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[review] => Some Of the employees and therapists were very rude and extremely unprofessional, they treat my mother with rudeness and disrespect. I will not recommend this place for anyone that have a family in need of rehab services, please due your research before admittting your love one to this place.
The staff gets upset for what they are getting paid to do as a career they chose. They do not have the heart or passion to do this job!!! I forgot to mentioned the therapist Irma was cruel pushing my mother to do more than what she can handle. Also the staff are negligent about bathroom needs.My love one has suffered to the point that does not want to ask for help, due to their rudeness and lack of professionalism.
Please DO NOT even consider or give this place a chance.
[rating] => 1
[reviewer] => Ligia Velasquez
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[review_date] => 2017-04-08
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[review] =>
[rating] => 5
[reviewer] => Lara Zuipi
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[review_date] => 2016-12-08
[review_time] => 16:24:57
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[review] => The therapy department is one if the best. Everyone of the therapists treat the patients as if they were their own family. Very caring, empathetic , inspiring and help the individual reach their highest goals.
[rating] => 5
[reviewer] => Kerri Jamalkowski-Rey
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[review_date] => 2016-07-10
[review_time] => 19:07:43
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[review] => Suck poor team work nasty manager ,s dirty place. Sorry azz scheduler. Worse place I ever worked. I wouldn't put my dog there to stay
[rating] => 1
[reviewer] => Darla Gossett
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[review_date] => 2016-05-11
[review_time] => 21:37:01
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[review] => The cna's are rude an walk around on the cell phones. Therapy doesn't have scheduled they just come whenever they like, leaving patients to wait. Dont put your loved on in there.
[rating] => 1
[reviewer] => D S
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[review_date] => 2016-05-11
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[review] => Love this place, they have been so caring, loving, and have helped dozens of my residents from Grace Manor. Also, my grandpa was there twice and they got him up and walking in just a few weeks.
[rating] => 5
[reviewer] => Brandie Wands
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[review_date] => 2016-05-06
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[review] => This place is very impressive to family and visitors, because it's daytime. I was in Rehab in November 2014. Therapy was great, though way too overcrowded. Meals were ok. Once the doors locked at night, the place turned into a nightmare. I had a LPN threaten me at 2am, while I had no roommate to witness. I was told that I might not want to rock the boat while was here. Then refused to let me reply, kept telling me she wasn't finished. Spoke with Administrator, who did nothing. Went to another facility in Daytona, SO much better.
[rating] => 1
[reviewer] => Debra Mayes
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[review_date] => 2016-04-04
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[review] => Did not take care of my grandmother. Said she was faking her symptoms! 94 years old, and she's faking dementia? Changed her sheets once a week. We kept putting a small mark on them. Not once did we ever see the Dr nor did he ever come see her.
[rating] => 1
[reviewer] => Samantha Lynn Smith
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[review_date] => 2016-03-14
[review_time] => 08:14:04
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[review] => I'm available for all Notary work. I can be of help if someone needs a Notary Public to meet them at the Hospital or a Nursing Home to take care of some paper-work. Call Cel. 817-455-9550 Serving: Volusia County, FL "HAVE STAMP.....WILL TRAVEL"
[rating] => 5
[reviewer] => Daytona Notary Stamper
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[review_date] => 2016-03-08
[review_time] => 23:16:44
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[review] => When mom got her food it was always cold. The CNA always look tired. The first night there CNA threw her in WC.Every time I ask question was instructed to call during day. No one paying attention to her not eating. Giving her meds on empty stomach. They don't check on patients very often and when you call for one there attitude sucks. Not all the CNA's just a few. I pray she doesn't ever have to go back. If she does I just might stay with her. Hire more people don't let these people do 24 hour shifts. Its not worth hurting your patience before you learn lesson. The last beef when you are trying to leave at night you ask them to buzz you out you have to go back twice before they actually do. They need an intercom.
[rating] => 1
[reviewer] => Karen Marie Hemme
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[review_date] => 2016-01-23
[review_time] => 08:06:13
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[review] => They drugged my mother up so much she couldn't feed herself and couldn't speak. Transferred her to another facility and had her back talking and feeding herself in 24 hours. Almost lost the Medicare days for rehab because of this place. Most CNAs were nice but overworked not enough of them for the patients. Dirty laundry left in the room and gloves on the floor. I would give 0 stars to this place! The admissions lady could have cared less about anything we talked to her about. My advise would be to do more research on a place before you place a loved one in any care center.
[rating] => 1
[reviewer] => Elizabeth Rasile Evans
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[review_date] => 2016-01-14
[review_time] => 20:06:58
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[review] =>
[rating] => 5
[reviewer] => Leslie Fonda-Smith
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[review_date] => 2015-10-26
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[review] => They didn't help my grandma, she passed 3 days after she was released.. Doctors are not there, only underpaid nurses and orderlies..
[rating] => 1
[reviewer] => Scott Benson
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[review] => I'm a nurse at Port Orange Rehab. I've been here for 4 years now and can honestly say, it's one of the nicest places in the county. If my own parents needed in patient rehab, I would bring them here!
[rating] => 5
[reviewer] => Jennifer Brandy
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[review_date] => 2015-10-17
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[reviewer] => Irigoyen Zulema
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[review_date] => 2015-09-15
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[review] => This is a great place to stay and rehab a hip replacement. I've been here since Saturday and making great progress (8/11/15)
[rating] => 5
[reviewer] => Charles Chick Munhall
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[review_date] => 2015-08-11
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[review] => The staff is caring and patient ,it's clean and never has a smell like other facilities we've been in .there are activities everyday to keep the residents busy which is great .
Any place needs improvement in some way so that's why the 4 * instead of a 5 * rating .
[rating] => 5
[reviewer] => Lorraine Ludwico Stevens
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[review] => Very caring place , they are super nice to the patients . Also rehab group are great at their job. I know , I was in rehab .
[rating] => 5
[reviewer] => Wilson Scott
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[review_date] => 2015-07-28
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[review] => So far all Ive heard sounded like somebody needs a visit from State soon. My grandmother is so uncomfortable and angry with the staff here and she's by all means NOT the angry kind of gal! I'll change my review when the staff changes there attitude! Your job has to do with other human beings quality of life! If you can't respect that, please try for a new profession!
[rating] => 1
[reviewer] => Breanna Marie Seymour
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[review_date] => 2015-05-13
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[reviewer] => Lashawna Edwards
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[reviewer] => Michael Capdevilla
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[review_date] => 2014-06-12
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[reviewer] => Nancy Mathis
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[reviewer] => Linda Vickery Gordon Hawkins
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[reviewer] => Cory Stu
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[review] => Was a great place to work. It is a 120 bed facility...60 are for rehab patients and 60 are for nursing home residents. The staff is excellent!!!
[rating] => 5
[reviewer] => Nancy Lamkin Coomer
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[reviewer] => Amber Wise
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REVIEWS
My Dad fell and after being in the hospital for 8 days needed a rehab facility I chose PO rehab since he had been there before and it was close to home. However he tested positive for Covid and was sent to another facility which is another story. This facility is clean and looks homey. The staff is friendly although on weekends staff is limited. He said food was better than other place so the weight he lost in the hospital he put back on here plus he could pick his menu which was a help in getting him to eat. When the patient gets to this facility staff meet with the family and patient to get to know each patient and their needs. Of course I had a couple of things I asked about during his stay but overall my Dad had a good stay and is home continuing to recover!!
Denise K
Port Orange Nursing and Rehab has a great rehab team, is a clean facility , the staff was nice. If I had to do rehab again it would be at Port Orange Nursing and Rehab.
Alodia Roman
View All Reviews
Port Orange Nursing and Rehab Center
5600 Victoria Gardens Blvd.
Port Orange, FL 32127